Customer engagement

Hi - are there any Commercial or Enterprise customers on this forum that are having issues getting Event Store to reply to them? We’ve been trying for a week to get a response from them about renewing our support but no one seems to be home.

They’ve been very responsive. How are you trying to get ahold of them?

-Chris

Nick, I must apologise that you are having to resort to attempting to get a hold of us via google groups.
How have you been trying to reach us?

You can reach me via pieter at geteventstore dot com and if you don’t mind CCing Chris and Greg at the same domain name and I will make sure that your email is actioned.

I apologise once again.

Regards

Pieter

Thanks Pieter. I’ve tagged you into my email. James has just responded as well.

Nick

How were you trying to engage?

nm found it.

nm found it.